Caroline joined the NHS in 1999 as a clerical officer working within a learning and development team. The role was varied and provided a wide range of administrative tasks to support members of the L & D team, and all NHS staff, with internal training needs. Providing a comprehensive day to day support to the overall running of the training and development centre, Caroline became a key member of the team.
In 2002, Caroline seized the opportunity to support the department's approach to implementing the Government's Individual Learning Accounts (ILAs) initiative. The scheme provided financial support to adults who wished to pursue further opportunities with their development, learning, skills and knowledge. In addition to this new responsibility, Caroline continued to support the staff development team with the overall delivery of the admin service and, in 2004, was appointed to the role of learning and development centre administrator. Caroline began to take on additional responsibilities within the team, leading on the promotion of events and training.
In 2005, Caroline joined AuditOne and has become an integral part of the delivery of all our services. In her role as office manager, Caroline delivers an efficient and professional business support service